COVID Info

Be reassured in Alpe d’Huez

You can’t wait to have a change of scene, a breath of fresh air, to fill up on oxygen, to admire the view of the surrounding mountains from 3330 m altitude, to share a good raclette with your family, to enjoy a moment of relaxation at the spa, to flood your social networks with memories… just to experience this mountain of emotions that Alpe d’Huez and its teams can offer you.  In spite of the special health circumstances in place for the end of the year and the fact that skiing is not possible, the resort is going all out to make your holiday a moment of rest and relaxation. Rest assured, safety comes first. You will be able to take full advantage of all the mountain of activities and entertainment that the resort is organising during the Christmas and New Year holidays.

Our priority is you!

Masks won’t however be on holiday in the resort! They are compulsory in all public areas from Saturday 19th December to Sunday 3rd January 2021 inclusive. During your stay, you will see our “Covid Protect” teams in the resort and on the snow.  Why are they there? To make sure that safety measures and social distancing are respected as well as answering all your questions. They are there to ensure the safety and well-being of everyone in the resort.

 

Do you need to rent Nordic skis, snowshoes, or ski touring equipment?

The teams in the resort’s shops will be masked and will provide you with hand sanitizing  gel. You will need to follow the directional signs for foot traffic. Any equipment rented will be systematically disinfected.

Have you registered your children in the resort’s crèche?

As in the case in all public places, you will need a mask to enter the crèche. You may have to draw straws too as only one person will be allowed to accompany the child inside the crèche. You won’t be able to access the  day-care rooms but the childcare team will be at the reception desk to take care of your child, talk to you and to organise the handover and registry.

At such a young age, everything within reach will be handled and put in their mouths to relieve their teething pain.  They discover and experience everything they can get their hands on. The crèche teams therefore take the time every evening to disinfect all the equipment and early learning items. No toys are allowed to slip through the net. The changing areas are also cleaned after each visit and the cuddly toys are regularly machine washed.

Would you like to experience something new?

The resort’s service providers are adapting and reinventing themselves in accordance with the current sanitary protocol. The ESF (French Ski School) offers a mountain of activities: biathlon, igloo building, sledging park, kids park , snowshoe outings, watercolour hikes, night hiking and Nordic walking are all on the programme at the guides’ office. There will certainly be something for all tastes and desires, in strict compliance with health and safety measures: activities are supervised by mountain professionals,  numbers of people are limited, masks are always worn, and  safety measures and social distancing respected. The open-air skating rink and the heated outdoor swimming pool  are both open for your enjoyment!

The teams on site will ensure that you are warmly welcomed and that safety conditions are in strict compliance with health regulations.

 

Would you like to just sit back and enjoy a good meal without having to cook?

Restaurant owners are coming up with new ways of feeding their clients. If they are unable to open their establishment, they offer take-away sales. Place your orders and pick up your tasty dishes before the 8pm, curfew! To make life easier, you can also have your food delivered to your home after 8pm. Restaurants are allowed to continue delivery during curfew! Great news for your ‘gourmet’ pleasure!

A special page on our “Comme au resto” (like in a restaurant) website,  has lists and geolocates the twenty or so restaurants offering takeaway sales and home delivery.

 

Would you like to get tested to be reassured?

Two doctors’ surgeries are authorised to carry out the antigenic test. And it’s free. All you need to do is make an appointment and bring your “carte vitale”. You will have the result within 30 minutes maximum.

Marion Henry, a nurse on the station, also does PCR tests. The results are given between 2 and 4 days.

Do you need any  information?

Go to the Alpe d’Huez tourist office! This winter, Edouard, Aleksandra, Valérie, Mariem will be there and they are all set up to provide you with any information that will save you precious time so you don’t miss out on any of the activities on offer in the resort. To meet them, take your mask, respect the direction of foot traffic and don’t forget the small dose of hand sanitizing gel when arriving and leaving. You can also find all the information on Alpe d’Huez on our website and on the resort’s app.