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FAQ SUMMARY

Preparing my stay

Summer and winter lift pass prices in Alpe d’Huez vary depending on duration (day, week) and age.
👉 You can purchase your pass:
• online (recommended to avoid queues) for both summer and winter
• at lift ticket offices
• via self-service machines in the resort

Since the announcement of the two stages on July 24 and 25, accommodation in Alpe d’Huez has been fully booked. We recommend expanding your search to the Oisans area or beyond.

In Alpe d’Huez, you’ll find various accommodation options depending on the length of your stay: hotels, apartments, tourist residences, etc. It’s strongly recommended to book in advance to maximise your options.
👉 Booking is available directly with accommodation providers/agencies or via the online platform.

Even though the resort enjoys exceptional sunny weather, with over 300 days of sunshine a year, the weather in Alpe d’Huez can vary depending on altitude (1,850 m to 3,330 m).
👉 Check real-time forecasts on the official website. You can also view the 10 webcams across the ski area to see snow coverage and skiing conditions.
👉 In winter, French Mountain Law requires winter equipment (snow tires, chains, or snow socks) between November and March when driving at altitude. Equipment checks are regularly carried out.

Access and parking

Alpe d’Huez offers several types of parking (free outdoor, paid covered) and a dedicated area for motorhomes.
👉 In both winter and summer, once your car is parked, avoid using it! Instead, use the resort’s free transport:
• ski lifts (Huez Express, Alpe Express, Télécentre)
• shuttle buses (3 routes including a night service)
👉 In winter, always carry snow-clearing tools (a shovel and scraper). Top tip: remember to take them out of your car! If your car becomes buried in snow it will be difficult for you to access them to be able to use them.

In winter, the road with its 21 bends leading to Alpe d’Huez is regularly cleared of snow but remains a mountain road. Winter equipment is mandatory between November and March, and checks are frequent.
In summer, around fifteen events (Alpe d’Huzes, Triathlon, Tour de France, Étape du Tour, etc.) may require road closures—plan accordingly.
On the famous 21 bends, be cautious of cyclists. Slow down on the bends, anticipate overtaking, and maintain a safe distance. And remember to allow a minimum of 1.5m when passing cyclists.
👉 Check live road conditions before departure.

Several options are available from the SNCF train station:
• 🚌 Regular buses to Alpe d’Huez (~1h30 via T75 then T76)
• 🚖 Taxis and private transfers available year-round
• 🚗 Carpooling is also an option
👉 Plan the lowest-carbon route from your home using Go Alpe d’Huez.
👉 If you’re driving an electric vehicle, charging stations are available in the resort.

Information about the ski area

Although snowfall is hard to predict, Alpe d’Huez generally has good snow coverage thanks to its high altitude (1,800 m to 3,330 m) and extensive snowmaking system.
👉 Check snow depth at the bottom and top of slopes and view live conditions via the 10 webcams.

🤕 I got injured on the slopes—what should I do?
Winter (on slopes): +33 4 76 80 37 38

This depends on your situation: accident, illness, or lift closure (technical or weather-related. It’s recommended you take out personal ski insurance when purchasing your ski pass.
👉 Refunds depend on the general terms and conditions of sale.
👉 Claims can be submitted online or at sales points.

The Alpe d’Huez ski area offers over 250 km of slopes, including Europe’s longest run, La Sarenne (16 km long). The number of open runs depends on weather, snow conditions, and safety measures.
👉 Check real-time slope openings and lift hours on the Alpe d’Huez app or website.

The ski area includes:
• 5 interconnected resorts (Alpe d’Huez, Auris-en-Oisans, Villard-Reculas, Oz-en-Oisans, Vaujany)
• 250 km of slopes
• 111 runs
• 5 routes with over 1,000 m vertical drop
• Iconic runs such as Sarenne which is 16 km long

Events, entertainment and activities

Plenty of indoor options: AgorAlp activities, spa areas, library events, entertainment programs, the Museum of History and Archaeology, and the Notre-Dame des Neiges Church.
👉 If the weather worsens while skiing, take shelter in the picnic room at 2,100 m (Pic Blanc gondola line).

Yes! Enjoy sledding, tubing, mountain karting, the ice cave at 2,700 m, and more.
You can also try paragliding, light aircraft flights, gyrocopters, or microlights.
The Mountain Guides Office offers snowshoe outings, including evening experiences.
AgorAlp features over 30 activities: climbing, gym, pool, ice rink, cinema, squash, escape game, etc.
Many hotels also offer spa access to non-guests.

Dog sledding with Second Souffle is very popular—book as early as possible (ideally before the start winter season).
👉 Booking by phone: +33 6 03 65 15 61 or +33 6 69 79 59 51

In both summer and winter, many marked walking trails are available.
Winter: groomed paths for walking or snowshoeing (rentals available).
Summer: 850 km of marked hiking trails.
👉 Before heading out, make sure you have:
• suitable footwear
• clothing for all weather conditions
• sunglasses, hat, sunscreen
• enough water and snacks
• always check the weather forecast beforehand

Since May 2013, Alpe d’Huez has been labelled “Famille +,” ensuring a family-friendly experience. Nearly 60 partners cater to families.
For toddlers, the “Les Intrépides” daycare welcomes children from 3 months old during the season. Other activities include playrooms, sledding, ski lessons, fun slopes, shows, pools, ice rink, and walks.
👉 Baby equipment rentals are available (baby carriers, strollers, etc.), and balance bikes in summer.

Tickets are only sold on the official Tomorrowland Winter website when sales open in September.

It’s an exceptional year for Alpe d’Huez, with two Tour de France stages on Friday 24th July and Saturday 25th July 2026.
👉 Check road conditions before departure.

Services

Wi-Fi is available at AgorAlp, the library, and the Tourist Office. You can also rent portable Wi-Fi boxes for a day or a week.

Contact the local police, who manage lost and found items. If lost on the slopes, visit the ski patrol service (159 rue du Pic Blanc).

Yes, there are two: Pharmacie des Jeux and Pharmacie des Bergers.

Yes, located at 164 avenue du Rif Nel. Open daily from 9 am to 6 pm during winter and summer seasons. Doctors, psychologist, dentist, osteopath, and physiotherapist are available.